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Outlook: Append Credentials to the Signature

We are currently upgrading from Windows 10 to Windows 11. The desktop interface may appear differently than presented in this documentation. Please bear with us as we update and resolve these discrepancies. This process will not affect the online experience.

Purpose

Our technologies require manual entry to append credentials to the Outlook email signature. In some cases, following these instructions may result in a double signature at the bottom of an email. In these circumstances, contact the Technology Service Desk to have the duplicate signature removed from the email.

Individual experiences may differ depending on the Outlook version.

Use the following steps to create your own Thrive Pet Healthcare Signature, including your credentials. For every operating system, complete both sections to successfully append the credentials.

Reference Files

Use these template files when directed.

If you are a member of the 80/80 Club and wish to append the logo to your signature, please choose from the following options:

Web-Based Outlook Signature

Create the New Signature

  1. To open Outlook Online, sign in to http://office.com.

  2. Select Outlook from the left-hand application bar.

  3. Select the gear/cog from the top right-hand corner.

  4. Choose View all Outlook settings from the bottom of the Settings pane.

  5. From the Settings window, select Mail from the left-hand column.

  6. Select Compose and reply from the middle column. The right-hand column is the signature panel.

  7. Select +New signature.

  8. Add a title for this signature to replace Edit signature name.

  9. There are three signature templates available on SharePoint in Technology Central and listed in the Reference Files above. Open the correct file, select it, and copy the template signature. Paste the copied signature block into the Signature Editor.

Tip: Pull the cursor over the image and the signature block. When clicking the right mouse button to copy, hover the cursor over the text portion of the signature.

  1. Insert your professional name, credentials, job title, and phone number into the <angle brackets>, and remove the angle brackets when your entry finishes.

  2. Click the Save button and continue below to attach the new signature to emails.

Attach the New Signature to Emails

  1. To append the new signature, under the signature panel, select when to use the new signature by choosing the new signature created in step 8 above from the drop-down in Select default signatures.

  2. Click Save in the lower right-hand corner before exiting the Settings window.


Video demonstration for Windows 11


Desktop-Based Outlook App Signature

Individual experiences may differ depending on the Outlook version.

This SECOND process only applies to desktop-based Outlook. Complete this process ONLY AFTER completing the web-based process above.

  1. Find an email with the desired signature created through the web-based process above.

  2. Highlight your signature, right-click, and select Copy.

  3. Create a new email as if sending it to someone.

  4. Select the Signature at the top from the Message ribbon and select Signatures from the drop-down.

  5. Select the New button in the middle of the window, then enter a label for the new signature.  Click the OK button when finished.

  6. Place the cursor in the large box on the bottom half of the window, right-click and select Paste. The new signature is now pasted into the pane.

  7. Define the conditions for this signature usage through the Choose default signature area at the top right-hand corner of the window.

  8. Click the OK button at the bottom.

  9. To confirm the new signature, close the empty email and open a new one.

Click here to expand...

Administration

Technology is generally responsible for administering this procedure and may select others to assist with the execution of duties.  The duties include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Personnel

Contact

Contact ithelp@thrivepet.com with any questions regarding any of the provisions of this procedure.


Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Subject

M365: Outlook

Last Update

July 14, 2025

Functional Specialist

Jeannie Flaherty, Knowledge Management - M365 Enterprise Administrator

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Revision Number

Michael Tunnell, M365 Administrator

First Issue

8/4/22

1.0

JF

Video added specific to the win 11 experience

11/14/24

1.1

JF

Instructions for Desktop Outlook signature

no changes

Reviewed with no changes

 9/14/22

9/20/23

8/14/24

2.0

2.1

Justin Benjamin

Inclusion of 80/80 templates

11/4/24

2.2

JF

  • Simplified instructions for saving signatures by removing Windows version-specific details.

  • Changed "Create a new email as if you will send it to someone" to "Create a new email as if sending it to someone" for brevity.

  • Updated "Windows Outlook App Signature" to "Desktop-Based Outlook App Signature" for clarity.

7/14/25

2.3

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