Exception Workflow
There may be occasions when a hard copy of a policy or procedure is required, such as compliance audits/inspections or emergency preparedness.
In these instances, items are generated with an approved watermark (see sample below) to communicate that they are not controlled copies and the PDF creation year. The official policy or procedure may be found on pnp.thrivepet.com.
These copies are distributed to the requestor or stored in a location accessible to team members for download and are tracked in the revision cycle tracker. When revisions are complete, a new copy is generated and made available for download and replacement.