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Open PDFs in Chrome

  1. On your computer, open the Chrome web browser.

  2. At the top right, click More Settings.

  3. Select Advanced from the bottom.

  4. Under Privacy and security, click Content settings.

  5. Near the bottom, choose PDF documents.

  6. Turn off Download PDF files instead of automatically opening them in Chrome.

ezyVet Printing Issue

When trying to print from ezyVet using Google Chrome and a blank window pops up the issue seems to stem from Chrome not being able to open .pdf files.

To fix this:

  1. Set Chrome as the default .pdf viewer.

    • Go to settings > Apps > Default Apps> Scroll to .pdf > Select Chrome.

  2. If you can’t set chrome as the default .pdf viewer, download a .pdf viewer extension on chrome: https://chrome.google.com/webstore/detail/pdf-viewer/oemmndcbldboiebfnladdacbdfmadadm?hl=en-US

    • Then download/find and right click a .pdf file > Select “Open With“ > “Choose another app“ > and select Chrome > make sure “Always use this app to open .pdf files“ is checked > hit OK.

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Administration

Technology is generally responsible for administrating this procedure and may select others to assist with the execution of his or her duties.  The duties include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Persons

Contact

Contact ithelp@thrivepet.com with any questions regarding any of the provisions of this procedure.


Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Subject

PDF/Chrome

Last Update

September 25, 2024

SME

Jeannie Flaherty, Knowledge Management - M365 Enterprise Administrator

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Revision Number

JF

First Issue

9/25/2024

1.0

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