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Outlook: Add Safe Sender

Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your Contacts and other correspondents to the Safe Senders list to confirm you'll always receive their messages in your inbox.

By default, email addresses in your Outlook contacts are considered safe senders by the Junk Email Filter, but you can change this setting. Email messages from safe senders are never moved to the Junk E-mail folder.

Notes: 

  • If you use a work or school account in Outlook, and your organization manages mailboxes in the Global Address List (GAL), these contacts are also considered safe senders. This doesn't apply to Contacts and Mail Users in the GAL.

  • When you send a message to a person or organization that isn’t an Outlook contact, the recipient's’s email address isn’t automatically added to the Safe Senders List. This means that when the recipient replies to your message, the reply message might be moved to the Junk E-Mail folder.

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Administration

Technology is generally responsible for administrating this procedure and may select others to assist with the execution of duties.  The duties include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Persons

Contact

Contact ithelp@thrivepet.com with any questions regarding any of the provisions of this procedure.


Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Official Policies and Procedures are available through PNP.THRIVEPET.COM and not as a PDF.

Department

Technology

Subject

M365: Outlook

Last Update

March 4, 2025

Functional Specialist

M365 Team

Data Classification

Public

Internal

Restricted ☑️

Personal Information

Updated By

Revisions

Date

Rev

Number

JF

First issue

3/4/25

1.0

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