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ClickShare

To share content in a meeting through Teams see Teams: Join a Meeting.

ClickShare for Windows

  1. Plug the ClickShare device into the USB-C port on the laptop.

  2. ClickShare will slowly form a white circle and then start to blink

  3. Once the white circle is solid and no longer blinking, press inside of the white circle to share the screen.

  4. The white circle will become a red circle while the screen is shared.

  5. Once complete, remove the device from the laptop.


Tips / Troubleshooting

  • The first-time setup can take five minutes to configure.

  • Resolution for ClickShare: 1920 x 1080 (May have to disconnect and reconnect for it to work.)

  • Make sure the TV is on and is showing the ClickShare welcome screen.

  • If the ClickShare is taking too long to configure and is still blinking:

    • Go to the file explorer and find the ClickShare Drive

    • In the drive, double-click the file ClickShare_for_Windows.exe.

    • The device should make a solid white circle to share.

Picture of ClickShare Device.

ClickShare for Mac

An account with Microsoft Admin rights is required for a Mac connection.

  1. Insert the ClickShare Button into a free USB-C slot.

    image-20240110-144819.png
  2. Click the ClickShare Logo that appeared on your desktop.

  3. Open the ClickShare_for_MacOSX in the center application.

  4. Apple changes its Privacy Policy frequently. It may be necessary to permit every first-time action. Click OK in the popup from the ClickShare  App.

    image-20240110-145325.png
  5. Click the lock icon in the bottom left corner of the Security & Privacy window, provide your Admin credentials and check this checkbox.

    Picture1.png
  6. Click Quit & Reopen.

Click here to expand...

Administration

Technology is generally responsible for administrating this procedure and may select others to assist with executing his or her duties.  The duties of Technology include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Persons

Contact

Contact ithelp@thrivepet.com with any questions regarding any of the provisions of this procedure.

Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Department Head

Joe Mazzarella, Chief Technology Officer

Subject

Support Office

Last Update

January 15, 2025

Functional Specialist

Jake Janovec, IT Support Analyst - Tier 1 | IT Service Desk

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Revision Number

jf

moved to open documentation and removed any passwords

10/24/2023

1.0

jf-jj

reinstate for internal use

Add Mac and printable PDF for posting

1/10/24

1.1

Reviewed and Stable no changes

1/15/25

IF A DOCUMENT DOES NOT CONTAIN A BRAND-APPROVED LOGO AND FORMATTING, IT MAY NOT BE THE MOST CURRENT AND SHOULD NOT BE CONSIDERED OFFICIAL.

ClickShare.pdf

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