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Teams: Join a Meeting

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There are different messages you might encounter when attempting to join a Teams meeting. Here's how to resolve them.

Sign in to join this meeting

If you see this message, the meeting does not allow people not signed in with their Teams work or school account. 

If you're joining from a meeting link or incognito window as an anonymous user, ensure you're signed into your work or school account.

UI

Sign in with a different account to join this meeting

The admin settings of your organization or the meeting organizer's organization don't allow for meetings between your organizations.

If you're already signed in, try joining from another work or school account. Ensure you’ve signed into the account the invite was sent to.

UI

This meeting is locked

After a meeting starts, organizers can choose to prevent new participants from entering by locking it. Contact the meeting organizer to let them know you're having trouble joining. If they unlock it, you can try again.

Your organizational policy does not allow you to join this meeting

You can't join because the organizer has enabled end-to-end encryption for their meeting. Contact the organizer to let them know you're having trouble joining.

The meeting lobby is full right now

If the lobby is full, wait a few minutes before trying to join again. You may be able to enter if other attendees join the meeting or leave the lobby.

Sorry, no one has responded to your request to join

If you get this message after 30 minutes of waiting, your request has timed out. Confirm you're joining from the correct meeting link, and try again or contact the meeting organizer.

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Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Subject

Microsoft Teams

Last Update

January 8, 2025

Subject Matter Experts

Justin Benjamin, Senior Service Desk Analyst

Khang Nguyen, Senior Service Desk Analyst | Team Lead

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Revision Number

Justin Benjamin, Senior Service Desk Analyst

Jeannie Flaherty, Documentation Specialist

First Issue

2/12/24

1.0

reviewed with no changes

1/8/25

OFFICIAL POLICIES AND PROCEDURES ARE AVAILABLE THROUGH PNP.THRIVEPET.COM AND NOT AS A PDF.

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