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Confluence Access and Getting Started with PNP

  1. For most spaces and users, full access to Confluence is the default. These settings can be found under Users > Space Settings > Groups.

  2. The default access to Confluence is collaborative and managed with the Confluence Users group.

    • The exception to this is the Documentation Spaces that are subject to pnp.thrivepet.com. Membership groups control these spaces.

  3. All Confluence spaces in the Thrive Company hub are subject to daily backups and activity logs.

  4. Support members are added to Active Directory

  5. Teams can add members through invitations. Jira can see all projects.

On an annual basis, Confluence Admins review their spaces to remove outdated access and release unused licenses.

Start Here

Please review these pages to help orient you with this process.

Confluence Login

When you are first logging in, or if you think your access has been removed from a space, follow these steps to log in with your Thrive credentials.


  1. Navigate to the space URL, and in the upper right-hand corner, click the "door" to Sign In.

  1. Select to sign in with your Microsoft account and click "Sign in to your account".

  1. Select your Space from the top row or use the filter to search for the space title. Only spaces you are authorized to visit will be available.

Click here to expand...

Administration

Technology is generally responsible for administering this procedure and may select others to assist with executing duties.  These duties include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Personnel

Contact

Contact jeannie.flaherty@thrivepet.com or taylor.haws@thrivepet.com with any questions regarding any of the provisions of this procedure.


Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Subject

Confluence

Last Update

Functional Specialists

Jeannie Flaherty, Knowledge Management - M365 Enterprise Administrator

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Rev

Num

First Issue

12/30/24

1.0

jf

provide bulleted starting points for new collaborators

7/30/25

1.1

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