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Outlook: Manage Storage

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Are you getting weekly or daily messages warning you're about to run out of mailbox space?

Mailbox Cleanup is a one-stop-clean-up tool to trim the unnecessary files out of the mailbox.

See Manage OneDrive Storage to manage files.

Outlook Online Batch Archiving

Open Settings from the gear icon in the upper right-hand corner of the window.

  1. Select General and Storage.

  2. Click the carot to open the Empty filter and select the time frame to delete the items in the folder.

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Outlook Online Individual Message Archiving

Drag and drop a message to the Archive folder or with the message selected, click the file box.

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Best practices to keep your mailbox lean

When your mailbox reaches its upper limit your administrator might start limiting functionality. For example, at 90 MB you might get a warning, at 100 MB you might be unable to send email, and at 110 MB you might be unable to receive email.

Here are some ways to keep your mailbox size under control:

  • Archive older items – Move old items you want to keep to an archive. You can create a separate Outlook Data File to open from Outlook at any time. By default, Outlook automatically archives items at a regular interval. You can also archive items manually whenever you want. That way, you can decide which items to archive, when to archive them, and where to store them.

  • Empty the Deleted Items folder – Empty the Deleted Items folder frequently to make sure you aren’t keeping messages you don’t need.

  • Empty the Junk Email folder – Periodically empty the Junk Email folder to save inbox space for critical messages.

  • Store attachments outside your mailbox – As attachments accumulate over time, they can take up a lot of space. Consider saving attachments to a team site or OneDrive.

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Administration

Technology is generally responsible for administering this procedure and may select others to execute duties. The duties include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Personnel

Contact

Contact ithelp@thrivepet.com with any questions regarding any of the provisions of this procedure.


Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Subject

M365: Outlook

Last Update

Functional Specialist

Jeannie Flaherty, MA, Knowledge Management - M365 Enterprise Administrator

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Rev Number

JF

First Issue

7/9/24

1.0

Reviewed, no updates

6/10/25

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