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OneDrive: Storage Management

Manage OneDrive storage to free up space when you reach the storage limit.

We are currently upgrading from Windows 10 to Windows 11. The desktop interface may appear differently than presented in this documentation. Please bear with us as we update and resolve these discrepancies. This process will not affect the online experience.

If you don't have permission to update storage, contact your site administrator.

See 'Manage Mailbox Storage' to clear out your mail.

Manage your Storage in the OneDrive Sync App - Desktop

  1. Click the blue OneDrive icon in the bottom-right corner of the screen, then select the Gear Icon > Settings to view an overview of your OneDrive storage.

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  1. Select Manage storage to open the largest files page and view a list of all files in your OneDrive, sorted by size. 

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  2. Delete any unnecessary files.

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Note: After deleting items, you MUST permanently delete them from the Recycle Bin to free up space for other items.

Manage OneDrive Storage Online

  1. Log in to your account at office.com.

  2. Select the OneDrive App or from the Apps button.

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  3. From the bottom of the page, click the storage used in blue and choose the files to delete from the Largest Files screen.

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Click here to expand...

Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Subject

M365

Last Update

July 16, 2025

Functional Specialists

Jeannie Flaherty, Knowledge Management - M365 Enterprise Administrator

M365 Team

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Rev Num

jf

First Issue

7/9/24

1.0

JF

 Added office.com instructions

8/15/24

 1.1

 jf

added M365 admin notes to increase OneDrive Storage limits

 7/16/25

 1.2

OFFICIAL POLICIES AND PROCEDURES ARE AVAILABLE THROUGH PNP.THRIVEPET.COM AND NOT AS A PDF.

 

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