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Enroll Legacy iPad in Thrive Tenant

Overview

This process provides asset management so Thrive Technology can support a legacy iPad from an old hospital system. It is also necessary to download all the applications for the Practice Management System.

All new hardware must be purchased through the Technology Department to maintain compliance with the Workstation and Network Policy.

Use these instructions:

  • When a new hospital/clinic joins the Thrive Pet Healthcare family and already has iPads

  • When a hospital purchases an iPad directly from Apple, instead of following the Technology Purchase procedure, the iPad cannot be returned.

  • For a hospital integrated before 09/2018 with an iPad not enrolled or the iPad was Factory Reset.

Process

  1. If the iPad is already configured, log out of the Apple ID.

  2. Use the Safari web browser and navigate to www.meraki.com.

    safari.jpg

Screen 1: Enter the address www.m.meraki.com and provide the Network ID: 006-528-7629, then Register.

Screen 2-3: Tap Allow, then Close.

Screen 4: Tap Settings.

Screen 5-7: Tap General, select Profile Downloaded, and then Install from the upper right corner of the next window.

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Screen 8: Enter the passcode used to unlock the iPad.

Screen 9: Click Install, then Install again at the Warning.

Up to 60 App Install screens will appear as the system loads the necessary applications for the PIMS and functionality on the Thrive tenant. Continue to tap Install for each one.

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Screen 10-11: Open the Meraki Systems Manager and look for the Verified message to confirm the installation.

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Click here to expand...

Administration

Technology is generally responsible for administering this procedure and may select others to assist with the execution of duties.  The duties of Technology include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Persons

Contact

Contact ithelp@thrivepet.com with any questions regarding any of the provisions of this procedure.


Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Subject

iPad Management

Last Update

April 29, 2025

Functional Specialist

Jason Theriault, Microsoft Administrator

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Revision Number

rebrand

12/14/21

1.1

transfer to Confluence

no changes per Juanca

7/21/2022

7/12/23

2.1

Jason Theriault

Replace Juanca with Jason Theriault as some and update process with software changes

Reviewed with no changes

6/7/24

4/29/25

2.2

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