Skip to main content
Skip table of contents

Screenshots for Documentation

Capture a Good Screenshot The First Time, Every Time

  1. Set the desired image for capture on your smallest monitor. If you have a laptop and a larger extended monitor, set the image on your computer.

  2. Use your tool to draw a rectangle around the area you want to capture.

  3. If your tool didn’t tell you how big the image would be when you were capturing it, check that the width is around 1,000 pixels. In our case, bigger is better. Tools may be used to edit the image.

  4. Send the image without any markups to Knowledge Management or attach it to a Confluence page where it should live, with a written description of the image's illustration.

    • Technical Documentation uses advanced techniques to ensure consistency and clarity of document images that align with Thrive Brand standards.

Don’t Edit The Image

I have specialized tools and a consistent format to follow to keep our documentation crisp and consistent. Do not mark up the images or resize them. Paste them into the page, and I will modify them as I proofread.

What is a Good Size

Aim for at least 1,000 pixels wide for rectangular-shaped, landscape-oriented screenshots. Whatever length you need to capture will be fine if your width is 1,000 pixels. If you’re taking a portrait-oriented screenshot, you should be good if you can make your wide edge more like 500 pixels.

An excessively large image will exhaust storage, be slow to load, and may impact our SharePoint search engine optimization. An image may be shrunk but never made bigger without sacrificing resolution. 

Working with an image bigger than 2,000 pixels on its longest edge is seldom advised, but sophisticated tools may be used if a large file size is inevitable.

Find the Image Size

There are a few ways you can see how big your image is.

  1. You can check the file data by right-clicking on your image file, selecting properties, and checking the width and height in detail.

  2. Know the image size using an image capture tool that tells you how many pixels you capture as you capture them. An example of a tool that does this is Greenshot.

Zoom In

If what you’re trying to capture isn’t 1,000 pixels across, make it as big as possible on your screen without anything getting cut off. You can hit CTRL and the + key (CMND and + on Mac) to zoom in on the area where your pointer sits.

For digital images, the image size is the number of pixels wide by the number of pixels long. When taking a screenshot, an image should have sufficient length and height.

Some Good Screenshot Tools

Of course, you’ll want a good screenshot tool. The best tools, in my opinion, save you a step and let you simply draw a rectangle around what you want to capture.


Credit: https://www.hitsubscribe.com/take-great-screenshot/

Click here to expand...

Administration

Technical Documentation is generally responsible for administering this procedure and may select others to assist with executing duties. The duties include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Personnel

Contact

Contact Knowledge Management with any questions regarding any of the provisions of this procedure.


Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology/Technical Documentation

Subject

Screenshots

Last Update

June 10, 2025

Functional Specialist

Jeannie Flaherty, Knowledge Management - M365 Enterprise Administrator

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Rev

Number

JF

Updated with screenshot programs and shortened workflow

7/9/2024

JF

minor adjustments to phrasing.

6/10/25

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.