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Update/Change MFA Method

To update any Authenticator issues related to the following situations:

  • change to a new mobile phone

  • update the password

  • change a phone number - under Security Info

  • provide an alternate authentication phone or

  • set up the Authenticator app if not already set up


From the Workstation, return to the Additional Security Verification https://aka.ms/mfasetup page.

Selecting Restore will set all previously connected devices to require authentication. You will want to restore if a mobile device is lost or stolen.

phone-Recovered.png

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Administration

Technology is generally responsible for administrating this procedure and may select others to assist with executing duties.  The duties include, but are not limited to, the following:

  • Assisting with the implementation and enforcement of this Procedure and

  • Circulating this Procedure to all Company Persons

Contact

Contact ithelp@thrivepet.com with any questions regarding any of the provisions of this procedure.

Amendment and Revision History

We are committed to continuously reviewing and updating our policies and procedures. The Company, therefore, reserves the right to amend, alter, or terminate this policy/procedure at any time and for any reason, subject to applicable law. When material changes are made, Thrive will post the changes on our internal website and provide Team Members with subsequent notice consistent with local laws or regulations.

Department

Technology

Subject

M365

Last Update

January 1, 2025

Functional Specialists

M365 Team

Data Classification

Public

Internal ☑️

Restricted

Personal Information

Updated By

Revisions

Date

Revision Number

jf

move to Confluence

11/28/23

1.1

Reviewed no changes

1/1/25

 

 

 

 

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